Privacy Policy

When you use Residents Guide to explore neighborhoods, you trust us with your information. We take that trust seriously.

Effective: November 4, 2026

1. Our Privacy Promise

Residents Guide is operated by Residents Guide LLC (“Residents Guide,” “we,” or “us”). We collect only the information we need to help you discover local businesses, bookmark favorite neighborhood spots, and participate in your community.

We do not sell, rent, or share your personal information with third-party advertisers or data brokers, and we do not sell or share the personal data of minors.

By using Residents Guide, you agree to the practices described in this Privacy Policy alongside our Terms of Service and Cookies Policy.

2. Information We Collect

We keep collection minimal, focusing only on what helps personalize and improve your neighborhood discovery experience:

Information you give us directly:

Account details: Your name, email address, and profile photo when you sign up.
Community contributions: Reviews, ratings, tips, photos, and recommendations you choose to share.
Preferences and saved places: Neighborhoods you follow, districts you set as home, and lists of saved spots.
Communications: Messages or feedback you send to our support team.

Information collected automatically:

Location information: General location (such as city, neighborhood, or postal code) to show guides and events near you. We do not track your exact GPS coordinates without your permission.
Device and usage details: Browser type, device model, operating system, pages viewed, and referring links to ensure our site runs smoothly.

3. How We Use Your Information

We use your information strictly to support your local discovery experience:

Power local discovery: Recommending neighborhood gems, highlighting nearby events, and keeping your saved spots accessible across devices.
Keep in touch: Sending account confirmations, essential security notices, and neighborhood digests you subscribe to. You can opt out of marketing emails at any time.
Maintain community trust: Protecting neighbors against spam, fake reviews, harassment, and unauthorized access.
Improve the platform: Understanding how community members navigate our guides so we can refine our tools and features.

4. What We Share (and What We Don’t)

We do not sell your personal data. We share information only in limited circumstances:

Public contributions: When you post a review, photo, or public profile, it is visible to other community members and site visitors.
Service providers: We work with trusted companies that help us run our platform (such as cloud hosting, email delivery, and platform security). These partners are bound by strict confidentiality and can only use your data to provide services to us.
Legal obligations: If required by law, court order, or governmental authority, we may share information to protect the safety, rights, or property of our community and the public.

5. Cookies and Local Storage

We use lightweight cookies and browser storage to keep you signed in, remember your home district, and measure platform performance. For complete details and how to control these settings, visit our Cookies Policy.

6. External Links & Independent Venues

Our guides feature links to local businesses, venues, event tickets, and mapping tools. When you leave Residents Guide, your activity is governed by that third party’s privacy policy and terms. We encourage you to review their practices directly.

7. Children’s Privacy

Residents Guide is designed for general audiences and adults exploring their communities. We do not knowingly collect or solicit personal information from children under the age of 13 (or under 16 where applicable by law).

If we learn that we have unintentionally collected information from a child without parental consent, we will promptly delete it.

8. Your Rights and Choices

You stay in control of your personal information:

Access and update: Review or edit your account information anytime directly in your profile settings.
Delete your account: You can request account deletion at any time by contacting our support team. When deleted, your personal profile is removed from our active systems.
Email preferences: You can unsubscribe from non-essential newsletters and local updates by clicking the “Unsubscribe” link at the bottom of any email.

State privacy rights: Residents of California and other states with comprehensive privacy laws have specific rights to request access, deletion, and correction of their personal data, as well as the right to opt out of data sharing.

You also have the right to not be discriminated against for exercising these rights. Because we do not sell or share your data for cross-context behavioral advertising, you are protected by default.

9. Data Security

We use modern, reasonable administrative and technical security measures to protect your information against unauthorized access, loss, or misuse. While no online service is 100% immune to risk, we continuously monitor and strengthen our defenses.

10. Changes to This Policy

As Residents Guide grows, we may update this Privacy Policy to reflect new features or legal requirements. If we make significant changes, we will give advance notice through the website or by email.

11. Questions and Contact

Questions? Send us a message.

Residents Guide LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States